Managed Services Account Manager
Northampton, Northamptonshire
This vacancy has now expired. Please see similar roles below...
- Develop key relationships at Director/Manager Level across the client in order to influence on going development and retention of the project including the maintenance and delivery of an annual strategy plan.
- Identify and deliver further sales opportunities with the client in particular sub contractor, planned, void, new build works. This includes the delivery of sales opportunities for other Group brands such as ToolHire and Benchmarx etc.
- Propose and manage the execution of margin enhancing opportunities such as effective price and product reviews.
- Following the successful mobilisation of the project, act as the key contact for the client, attend review meetings as required, respond to all requests, and resolve all issues that should arise working with the BDE, central functions and operational teams.
- Ensure that the Company meets all of its contractual obligations during the lifetime of the project, increasing the likelihood of contract extension at the point of re-tender.
- To lead the re-tender process working with key external and internal stakeholders to ensure re-tension of all contracts being managed.
- Ensure that ‘high level’ initiatives (barriers to entry for competitors) such as IT integration, mobile working, van stock management, community investment, training and apprenticeships, CSR have a deliverable plan in place. Delivery of these initiatives will ensure margin is protected as there will be less focus on the price of materials.
- Establish a ‘baseline’ of client performance measures at the start of the contract prior to partnering with TP and record the benefits of any value added initiatives and their effect on efficiencies and service levels.
- Competitive performance related bonus
- Save-as-you-earn scheme
- Buy-as-you-earn scheme
- Contributory pension scheme
- Colleague discount across a variety of Group businesses including; 20% off at Wickes and 30% off at Tile Giant, plus special discounts across our Trade Merchanting businesses.
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Building better communities
Our businesses span the trade, home improvement and DIY markets and our aim is to offer the best for our employees, customers, suppliers and the communities around us which helps bring our strategy to life.
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