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  • Internal Sales Representative

  • Business: Travis Perkins
  • Sector: Sales & Operations
  • Location: Islington, Greater London
  • Salary: £Competitive + Excellent Benefits
  • Hours of work: 40 Hours P/W
  • Position type: Permanent
  • Job type: Full Time
  • Date posted: 24-Apr-2019
  • Job reference: 19905

Job Description


Islington -North London: ( Farringdon or Old Street Stations) 


£Competitive Salary + Bonus and Fantastic Benefits.


Full Time:  Monday - Friday



Here at Travis Perkins we have a fantastic Internal Sales Representative opportunity in the vibrant and bustling area of Islington- North London.


We work in a dynamic and fast-paced environment. The key to our culture is taking pride in what we do, listening and supporting each other as one team. Our team is brimming with some of the most creative and savvy minds in the industry and we remain at the forefront of our markets thanks to our in-house product knowledge and brand marketing experience.


What are we looking for ?


We’re looking for a special individual who can unleash the potential of our brands and be responsible for delivering agreed service levels for our customers by adopting the correct account management techniques and tools which have been established for our operation.


The successful candidate will be accountable for the development of profitable sales from a predetermined ledger of customers within a defined territory of the Region.  Additionally we want you to be as passionate about our customers as much as we are.

We are on the look out for an individual that has a keen interest in driving solutions, which will allow us to continue to WOW our customers and drive loyalty.


The successful candidate will ideally have the following:


Industry knowledge of building products, with a sound understanding of all products and materials would be an advantage but is not essential.


  • Ability to build customer relationships over the phone
  • Excellent interpersonal skills with the ability to relate to a broad spectrum of individuals
  • Good working knowledge of company IT systems
  • Ability to demonstrate strong sales and negotiation skills
  • Excellent customer service skills
  • Ability to work as an individual
  • Customer contact will primarily be by telephone, with occasional face to face meetings where appropriate

What does the role involve ?


  • No two days are the same within this Internal sales role, but here are some of the key accountabilities you will be involved in:
  • Developing and executing a call matrix/cycle which will optimise ledger penetration for contacting customers
  • Establishing and maintaining accurate records of all customer contacts and associated information, updating company reporting systems and databases on the CRM system
  • Ensuring that each customer has an established business development plan in place
  • Ensuring that an appropriate customer special arrangement (CSA) is in place for every customer, and that this is regularly reviewed
  • Contacting all customers contained within an allocated ledger and ensuring that regular contact is established to identify opportunities and further develop business. This will also include proactively contacting dormant customers with a view to reactivating spend
  • Establishing a close working relationship with all branches located within your allocated area
  • Promoting a good company image and ensure the highest standards of service to each of your customers
  • Maintaining and follow up all quotations, highlighting and recording successes and detailing any reasons for failures

Whats in it for you ?
At Travis Perkins we pride ourselves on being a great place to work. We’re a top employer that looks after our people and empowers them to look after our business and our loyal customer base.
We strive to offer our people every opportunity to drive their careers forward within a large and expanding business with deep local roots and strong family values.
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