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  • Department Manager (Plumbing & Heating Specialist)

  • Business: Travis Perkins
  • Sector: Branch, Store & Showroom
  • Location: Norwich, Norfolk
  • Salary: Competitive + Benefits
  • Hours of work: 7.30 am - 5.00pm
  • Position type: Permanent
  • Job type: Full Time
  • Date posted: 03-Jun-2019
  • Job reference: 22091

Job Description

Department Manager (Plumbing & Heating Specialist) - General Merchanting Location £Competitive + Benefits (which include an annual colleague bonus, contributory pension, private healthcare, life assurance, sharesave scheme, group wide colleague discounts and a number of online discounts at leading retailers).

The Plumbing and Heating Manager role in Travis Perkins is a challenging yet rewarding position in our business. Reporting directly to the Branch Manager you will support the day to day running of a newly created Plumbing & Heating (P&H) Department.

As the Plumbing and Heating Manager you will support your Branch Manager and play a vital role in our continued success. You’ll support the delivery of our better for colleagues, better for customers strategy at a local level through amazing operational effectiveness and, together, you will lead your teams making sure we are working better for our customers, providing a first class service and keeping colleagues and customers safe at all times.

What will I be doing? No one day is the same as the next in TP branch life, but here are a few pointers:

● Our success is built on strong relationships with our customers so it’s essential that you can help coach a team to deliver the highest standards of service.

● With your expertise and knowledge of products and services we offer, you will be a pivotal contact for new and existing customers, nurturing great relationships, understanding their needs in order to offer expert advice and recommending alternatives to meet their individual needs and maximise the sale of goods.

● Being commercially aware, so that you can manage all aspects of your department.

● Safety is at the forefront of everything we do, your aim will be to ensure that all our colleagues and customers leave the Branch safely, by adhering to all stay safe policies and procedures.

What experience do you need? With 100,000 product lines, previous experience within the Plumbing and Heating sector is essential, along with extensive knowledge of Heating and Bathroom products. We also need transferable skills such as, Inspirational Leadership, Operational Management, Sales Experience and Great Customer Service.

Does this sound like you? We hope you can say ‘Yes’ to all of the characteristics below - they are in the DNA of all our fantastic Plumbing and Heating Managers. Are you:

● Passionate, inspirational and an engaging leader, who has the ability to train and develop a successful team, through collaboration and motivation.

● Someone that is highly adaptable, resilient and tenacious with high levels of energy and drive.

● Someone who thrives in a dynamic and fast paced environment.

● Someone that is highly organised, can plan and prioritise activities.

● Able to spot a great commercial idea, influence, persuade and deliver it.

● Career focused and want to build a career to become a key player in the success of a large PLC?

Being an P&H Manager in TP gives you a fantastic opportunity to excel and to continue to develop. How will you know you are doing a great job and developing your career? Simple. We will support you with a development plan that embraces our values - we call them Cornerstones. These are Working For Our Customers, Upholding Family Values, Being The Best, Keeping People Safe, Making Decent Returns

You may not know much about Travis Perkins, but if you look a bit closer you might be surprised. We have been recognised as one of the UK’s Top Employers every year since 2010, and we can offer employees access to extensive career opportunities across our Group with 20+ leading businesses including, Keyline, Benchmarx and Tile Giant. We operate out of more than 2,000 outlets nationwide and have over 28,000 colleagues.


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