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  • Branch Contracts Manager

  • Business: Travis Perkins
  • Sector: Branch Management & Supervisory
  • Location: Ebbw Vale, Gwent
  • Salary: £Competitive + Benefits
  • Hours of work: Monday to Friday 07:30 a.m. - 17:00 p.m., every other Saturday 08:00 a.m. - 12:00 noon
  • Position type: Permanent
  • Job type: Full Time
  • Date posted: 11-Sep-2020
  • Job reference: 28258

Job Description

We have a fantastic opportunity for a Branch Contracts Manager in our Ebbw Vale branch.  This is to support our Managed Services division and provide contract solutions for local authorities and the housing community. 


How important is this role to the business?
We offer a bespoke service to suit the needs of our customers and are geared around bespoke contractual and operational solutions, fitting in with the network or branch facility they are supporting. Reporting directly to the Branch Manager, you will have responsibility for the ongoing strategic customer management of an assigned Managed Services account, providing a first class service and keeping colleagues and customers safe at all times.

What will I be doing?
Development of strong client relationships across the breadth and depth of the organisation at a senior and operational level. 
Responsible for delivering cost-effective value-added services along with delivering and recording customer efficiency gains. The aim of this is to secure the accounts future through re-tender or extension. 
Ensure that the Company meets all of its contractual obligations during the lifetime of the project, increasing the likelihood of contract extension at the point of re-tender. 
Establish a ‘baseline’ of client performance measures at the start of the contract prior to partnering with TP and record the benefits of any value-added initiatives and their effect on efficiencies and service levels. 
Identify and deliver further sales opportunities with the client

What experience do you need?
To be successful in this role, you will need to be an excellent communicator and have the ability to relate to a broad spectrum of individuals. You will need to be customer-focused, and be able to build strong relationships.  Also, a problem solver, a good negotiator, have sound commercial awareness, be numerate, IT literate and organised. Previous experience in account management would be highly beneficial but not essential.  We are the UK leader in the building materials and home improvement markets.

Being an Branch Contracts Manager in TP gives you a fantastic opportunity to excel and to continue to develop.  How will you know you are doing a great job and developing your career? Simple. We will support you with a development plan that embraces our values - we call them Cornerstones.  These are Working For Our Customers, Upholding Family Values, Being The Best, Keeping People Safe, Making Decent Returns

You may not know much about Travis Perkins, but if you look a bit closer you might be surprised.  We have been recognised as one of the UK’s Top Employers every year since 2010, and we can offer employees access to extensive career opportunities across our Group with 20+ leading businesses including, Wickes, Benchmarx and City Plumbing Supplies. We operate out of more than 2,000 outlets nationwide and have over 28,000 colleagues.  

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